Chilly Robotics Kitchen (CRK) Order Agreement

Terms & Conditions

Chilly Robotics Kitchen (CRK) Private Limited establishes the following terms and conditions for the sale, installation, and maintenance of its robotic kitchen. These terms may be updated periodically based on the product lifecycle. This document outlines mutual expectations between the company and the customer, with a strong emphasis on customer experience and service excellence. As an evolving research and development product, certain features may differ from the original specifications. Customers will have the opportunity to inspect the final product before acceptance. If the customer chooses not to accept the product at the time of demonstration, all deposited money will be refunded, excluding the booking fee.

IMPORTANT SAFETY NOTICE:

  • The robotic kitchen and its movement areas must remain clear of humans, pets, hazardous objects, or obstructions.
  • The owner is responsible for all necessary fire and injury safety precautions.
  • Appliances, as machines, may occasionally operate in unintended ways. Owners must maintain a safe distance while the robotic kitchen is in operation, motion, or powered on.

Documentation

Your CRK Order Agreement (“Agreement”) consists of the following documents:

  • Kitchen Configuration – Details of your selected kitchen configuration and pricing (excluding taxes and government fees).
  • Final Price Sheet – Provided closer to the delivery date, this document includes the final pricing, taxes, and government fees.
  • Terms & Conditions – Effective from the date of order placement and payment.

Agreement to Purchase

You agree to purchase the kitchen (“Kitchen”) as configured in your order from CRK Pvt Ltd or its affiliate (“we,” “us,” or “our”). Your Kitchen is priced based on the features available at the time of order placement. Any newly released features or hardware after your order date may not be included in your Kitchen.

Brand Ambassador Reward Program

The first 1,000 customers will be appointed as brand ambassadors.
Brand Ambassador Fees: Customers who complete five referral sales will receive 50% of the average price of... (further details forthcoming).